Energy & Water Ombudsman NSW

The Energy & Water Ombudsman NSW (EWON) is the government approved dispute resolution scheme for New South Wales electricity and gas customers, and some water customers. If you've made a complaint to your energy provider, and you're not happy with their response, let us know.

Contact us to learn more about what rebates you may be entitled to or how to avoid disconnection of your electricity or gas supply and the rules in place to protect you.

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